1. The Assessment

The initial 45-minute Operations Architecture Diagnostic is provided free of charge with no obligation. You will receive a prioritised map of operational inefficiencies at the conclusion of the assessment. You own this output outright — regardless of whether you proceed to a paid engagement.

No sales pitch will be made during or after the assessment. If you wish to discuss a paid engagement, you initiate that conversation.

2. Paid Engagements

Paid engagements commence only upon execution of a written Statement of Work (SOW) that specifies:

Scope and defined workstreams
Named completion metric(s) — the specific, measurable outcome that confirms engagement completion
Timeline and milestone schedule
Investment and payment terms
Confidentiality obligations (mutual NDA included as standard)

No verbal agreements constitute a binding engagement. All engagement terms are documented and countersigned before work begins.

3. The Completion Standard

Every engagement is governed by a named metric agreed in the SOW. We do not consider an engagement complete until that metric is confirmed. If the metric is not achieved within the agreed timeline, we continue work at no additional cost until it is — subject to the client maintaining agreed access and cooperation.

If circumstances beyond either party’s control prevent metric achievement, the parties agree in writing on a revised completion standard or structured exit.

4. Confidentiality

All client information shared during an assessment or engagement is confidential. We operate under a mutual non-disclosure agreement (NDA) on all paid engagements as standard. We will not reference, publish, or discuss client-specific information without explicit written consent. Case studies published on this website represent anonymised summaries, shared only with client approval.

5. Intellectual Property

All deliverables produced specifically for your engagement become your property upon receipt of full payment. Our proprietary methodologies, frameworks, and diagnostic tools remain our intellectual property — we license their application to your business during the engagement.

6. Limitation of Liability

Our liability in connection with any engagement is limited to the fees paid for that engagement. We are not liable for indirect, consequential, or speculative losses. Nothing in these terms limits liability for fraud or wilful misconduct.

7. Governing Law

These terms and any engagement entered into under them are governed by Irish law. Disputes shall be subject to the exclusive jurisdiction of the Irish courts, or, where agreed by both parties, resolved through arbitration under the Arbitration Act 2010.

8. Contact

Questions about these terms: info@trafficboosted.nl

Terms of Engagement